FAQs

  • FITDOC is an online platform based in Malaysia that offers virtual consultations and delivers medications directly to your home.

  • FITDOC is operated by a dedicated team of Malaysians with diverse backgrounds in medicine, pharmacy, law, and business. Our team of doctors and pharmacists is registered with the Malaysian Medical Council (MMC) and the Pharmacy Board, Ministry of Health (MOH).

    1. Schedule an appointment with one of our doctors through WhatsApp.

    2. Conduct your consultation online for your specific medical condition.

    3. Receive your prescribed medications conveniently delivered to your doorstep.

  • You need to head over to the ‘Store’ and book an online consultation with our doctor. Our doctor will recommend the best treatment plan based on the background of your medical history, allergies and lifestyle during online consultation. Following consultation, medication will be delivered to your doorstep after the payment is made.

  • FITDOC delivers non cold chain items nationwide to both West and East Malaysia. However, delivery of cold chain items will only be available in West Malaysia.

  • We accept payments through debit/credit cards, online transfers, and Touch 'n Go for your convenience.

  • FITDOC is headquartered in Malaysia.

  • FITDOC provides convenient and easily accessible healthcare services, allowing consultations, diagnoses, and treatments to be conducted entirely online. Following your consultation, your prescribed medications will be delivered right to your doorstep. It's a simple and secure healthcare solution!

  • Absolutely! FITDOC prioritizes your safety. All consultations are conducted by registered doctors under the Malaysian Medical Council (MMC), and medications are dispensed by certified pharmacists from the Pharmacy Board. Your health and well-being are in expert hands with FITDOC.